Hello, I’m Joanne Yang. ୨ৎ
I’m an experienced UX Researcher / Service Designer specialising in mixed-methods studies to design user-centred experiences, drawing on a unique blend of analytical rigour, strategic storytelling, and branding & aesthetic skills.

Selected Works

Open Doors
2024

USER RESEARCH SERVICE DESIGN

For: Catch22 (commissioned by the UK Ministry of Justice)

A holistic financial-wellbeing service designed to make support more accessible and human for people on probation

Alter Emo
2025
USER RESEARCH SERVICE DESIGN

Independent research project at the RCA collaborated with industry experts
An emotionally intelligent and ethical AI companion designed to help young professionals process emotions and build reflective habits for long-term emotional wellbeing

Support+
2022-2023
USER RESEARCH PRODUCT DESIGN

For: The Medical School of the University of Hong Kong

SUPPORT+ is a digital platform designed to help advanced cancer patients and their families receive timely care and live more positively at home.

Case study coming soon...