Work
About
I’m a London-based UX Researcher / Service Designer specialising in mixed-methods studies to drive design direction for user-centred experiences.
I help organizations navigate complexity and deliver user-centered solutions that scale across systems, teams, and touchpoints. I choose the method based on stakeholder input, constraints (budget + timeline), and the research question(s) we are trying to answer.Companies that I had the pleasure to work with: Catch22 (commissioned by the UK Ministry of Justice), The University of Hong Kong’s Faculty of Medicine, Hospital Authority, Transport Department of the Hong Kong Government...
DESIGN STRATEGY
LEADERSHIP & MANAGEMENT
SERVICE DESIGN
PRODUCT DESIGN
UX RESEARCH
FACILITATION & WORKSHOP
BRANDING & ART DIRECTION
✦ For any collaborations or freelance work, feel free to get in touch! ✦